GAIL MARA GURMAN                   433A Haddon Road, Oakland, CA 94606

gail@homemail.com                                                       (510) 836-4245

 

 

OBJECTIVE:              A technical writing position with a progressive company

 

WORK EXPERIENCE:

 

May 2002 to Present

Fogbreak Software, Inc., San Ramon, CA

 

Technical Publications Consultant — Writing user guide
for trading partner agreement and supply chain management. Designing marketing materials.

 

 

July 2001 to
December 2001

HALL KINION (for Siebel Systems, Inc.), Larkspur, CA

 

Senior Technical Writer (Contractor) — Worked in a large technical publications department for a company that makes customer relationship management software. As part of a team, wrote, edited, and tested parts of several books, while conforming to strict style requirements.

 

 

October 1996 to
June 2001

WINK COMMUNICATIONS, Alameda, CA

 

Senior Technical Writer — Developed and wrote user documentation for interactive television application design and broadcast applications. Converted all company user documentation to HTML and PDF formats. Worked closely with engineers to ensure accurate and complete documentation. Participated in product user testing.

 

 

September 1994 to September 1996

SYBASE, INC., Emeryville, CA

 

Technical Writer II — Wrote user guides, installation guides, and release bulletins for Sybase MPP (massively parallel processing) product on four platforms. Worked closely with engineers to ensure accurate and complete documentation. Participated in Beta project to understand customer needs. Developed and maintained departmental web site.

 

 

October 1993 to 

December 1993

GEOWORKS, Berkeley, CA

 

Software Tester — Performed quality assurance testing on GeoWorks products. The primary project was an operating system and user interface for a personal digital assistant. Testing was done on PCs and the PDA. Problem reports and bugs were logged to a proprietary database system running on a Unix network.

 

COMPUTER SKILLS:  I have experience with a wide variety of operating systems, software, and hardware. The following represents those with which I am most familiar or have used most recently.

 

Systems Used:                 Windows98/NT/2000, Unix (Solaris 2.5, BSD, Ultrix, HP-UX, IRIX), Macintosh

 

Major Software Used:        Adobe FrameMaker v6.0, Adobe Acrobat v5.0, Microsoft Office 2000, Mozilla v1.0, Internet Explorer v5.5, Allaire HomeSite v4.0, Microsoft Visio, Netscape Communicator v6, Hummingbird Exceed v5.1.3, X Windows, XEmacs v20.0

 

Hardware Used:               Sun SPARCstation 5, Various Personal Computers

 

EDUCATION:             B.A. in Anthropology, Brandeis University, 1985

                               Junior Year Abroad, University of Hull, England

                               Computer Science Classes, UC Berkeley

                                      C Programming

                                      The Structure and Interpretation of Computer Programs

                                      Machine Structures

                                      Data Structures and Advanced Programming

                                      Efficient Algorithms and Intractable Problems

                                      Operating Systems and Systems Programming

                                      Programming Languages and Compilers

 

INTERESTS:              Member, Berkeley Games Club

                               Tenor, Harmony Bay Chorus

 

REFERENCES:           Available upon request

 

LAST UPDATED:         June 7, 2002